How to Unsubscribe from Shopify

Are you tired of receiving multiple email notifications all from the same sender? Is the constant reminder to make a purchase starting to annoy you? You’ve probably subscribed to so many email lists that you don’t even realize it’s going to saturate your inbox!

This usually happens when you’re fond of jumping from one online store to the next. Let me guess, you’re browsing from Shopify, right?

If you want to unsubscribe from the hundreds of stores you accidentally subscribed to, you’re in the right place. Today, we’re going to explain what it looks like on the merchant’s side and how you can unsubscribe from your end. Likewise, we’ll be explaining the advantages and disadvantages of such action.

Access your Shopify account

Once you’ve created an online store using Shopify, it’s time to make it live on the Internet!

But first, let’s talk about unsubscribing. You can subscribe to things here and there. There are lots of ways to do this, but we’ll get into that in the next section.

For now, just know that when you click the “Subscribed” button, that’s what happens. And that’s why it’s important to keep subscribing. Your customers will need to go through the process of signing up for subscriptions after they buy something from you.

Also, once you sign up, you can also manage all of your accounts on Shopify’s platform. This includes listings, orders, payments, promotions, reviews, and more.

Find the “Unsubscribers” page

Find the “ unsubscribers” page

On your website, you will see a section called “Subscribers.” This is where you set up an account for people to subscribe to your email newsletter or to read your posts in your blog.

If you have another section of your site that deals with subscriptions, it is more likely to be found under this topic rather than directly within emails or blogs.

Within these sections, you can create a new subsection called “unsubscribes.” This way, you can easily categorize all unsubscribed users.

You should also track which channels are bringing in the most unsubscribes. If you find yourself jumping from channel to channel because they each have different types of content, you may want to do some reorganizing so that there is one central location for subscription options.

Click the “Subscribers” tab

Click the “ subscribers ” tab

Next, you will click the “subscribers” button which is located in the upper right part of the page. This button is entitled with the number of subscribers count.

Once you have clicked this button, it will redirect you to another page where you can see all the subscriptions that your account has.

At the top of the page, there are some details about the subscription such as how much every month each subscriber pays, what time they started, and when they stopped being subscribers.

You also have the option to cancel any subscription at any time. By clicking the cancellation symbol next to each subscription, you will be redirected to a new page indicating that you wish to cancel.

Each cancelled subscription goes back into the pool so others can be processed.

If you want to reallocate funds from unclaimed payments, simply follow the steps below.

Enter your email address

Enter your email address

Once you’ve subscribed, you may receive emails from them occasionally along with other communications (like promotional messages). You can opt-out or unsubscribe at any time.

To submit your request, type into the inbox of an email message, “unsubscribe,” followed by your email address. You can also log onto their website and do it there.

It takes up to 24 hours for your subscription to be canceled.

If you ever need help, you can also reach them through their Customer Service number listed in the links at the bottom of every Shopify page.

Confirm your email by clicking the verification link

Confirm your email by clicking the verification link

You will be sent an email that contains a confirmation button. This sends a single message to your customers with details about your removal request.

You’ll need to make sure you have enough time to prepare for this notification, including allocating sufficient time to research potential reasons why they might want to cancel their subscription.

It’s also helpful to know how to calculate the amount of time that has passed since you requested cancellation. This calculation is included in the next section.

Remove your name from the list

Remove your name from the list

Once you’ve unsubscribed from every email we send, there are a few ways to remove yourself from our monthly newsletter.

The easiest way is to navigate to the URL for our newsletter ( There, you'll find an option to subscribe or unsubscribe.

You can also do it through your account settings. On WordPress, this is done with just one click.

On other sites, you may have to create an account or log in first, then look for an "unsubscribe" link.

Finally, you can change your subscription options at any time by clicking the "manage subscriptions" button. You will be taken to a page where you can modify all of your previous submissions.

Wait until you receive a confirmation message

Wait until you receive a confirmation message

When an email subscriber receives an offer from your list, they will often be sent a verification link via email. This is so that they can confirm their subscription.

Most service providers also allow you to log in directly using your username and password. However, it’s best to use the link provided as a security measure.

The moment you click on the link, you are taken to a page where you are asked if you want to subscribe or continue browsing. You must acknowledge that you agree to pay for any services that get purchased through this action.

Some of these links require you to input information (like your name) before proceeding. Others simply request that you validate an email address already held by you.

All of these things should be done slowly and with care. Do not provide personal details like your birth date or bank account number unless you are instructed to do so by the seller.

It is very difficult to undo something once you have gone ahead and completed it. People love sharing their emails and phone numbers and would much rather give them out than ask for them! So, whenever possible, keep email addresses local.

Put all relevant data into one place – your inbox. Whoever you send an email to should only see messages directed at them; otherwise, everything else in your inbox becomes public domain.

Publication of content does not constitute permission to share files. While most people understand this, there are still many who ignore it.

What to expect

Go to

Note that you will not be able to get back in touch with your customers via email once they have received their purchase and open it. At best, you may find an obscure reference to your marketing message within those documents.

At worst, you might even come across as unprofessional or worse – someone trying to “extort” money out of people who don’t understand the terms and conditions of what they are paying for.

Select either social or natural unsubscription methods

Select either social or natural unsubscription methods

There are several ways to choose how you want to cancel your Shopify subscription. You can opt for a social distancing method, such as using email or Facebook Messenger to notify them that you would like to cancel.

This way doesn’t require any action from them; once you tell them that you’d like to cancel, they will automatically shut down your account and remove all of your data. This is probably the easiest way to cancel your account.

You also have the option of signing up with an alternative service instead. These companies act as temporary stores for websites that need hosting because they don’t offer their own services. By joining these sites, you get to use their servers at no extra charge, in exchange for advertising revenue that helps keep their operations going.

Signing up isn’t hard – just click the link sent to your inbox by one of our staff members if you aren’t already signed into one of these programs. You may still be charged even after you sign out.

These things take time to process, so check back often. One of these programs should come easily, but you’ll find more convenient options to meet your needs.

Advantages and disadvantages of unsubscribing from Shopify

Figma and Peppa Pig

There are always advantages and disadvantages to our actions. Here’s what you should keep in mind before unsubscribing from Shopify:


  • You won’t get many unnecessary notifications on your phone
  • Your email becomes less saturated
  • You are less prone to spending your money on something
  • You can save more money


  • You won’t get the latest updates on new product releases
  • You can’t receive any coupons
  • You won’t get any exclusive deals



Despite all the uncertainties and reasons to or not to unsubscribe from Shopify, the ultimate decision is up to you.

If you think unsubscribing from Shopify is best and will give you peace of mind, just do it. Either way, you can go ahead and resubscribe if you feel that you made the wrong decision.

About The Author

Juice Staff Writer
Juice is a web app that harnesses the power of AI to generate awesome SEO-friendly content right on your website or e-commerce store. This powerful yet simple tool that enables you to easily and quickly generate content focused on your niche topic.
Juice Beta is ending July 1st! Subscribe before end of month to lock in Juice Plus for 50% off!
$49 $25
Sign up now
Juice Beta is ending soon! Subscribe now to lock in Juice Plus for $49 $25
Sign up now