Marketing is an essential aspect of running any business and its indispensability rises as we shift to online businesses. The online marketplace features fierce competition among sellers that provide similar goods and services.
If you're going to stand out and beat the competition, you'll invariably need a well-thought out marketing strategy that gets you more customers, more sales, more revenue and more profits.
It is impossible to launch a successful e-business without understanding your competitors’ marketing strategies and what they are doing well.
You need to study how other businesses are competing with you, and then try to do better.
There are many ways to find out what people are saying about your competition. You can talk to them, or look at comments that their customers have posted online.
Some companies create their own web site to act as a hub where they can capture customer conversations. Such sites may help you identify trends in the marketplace and guide your efforts to come up with new products and services.
Other tools used for competitive analysis include Keyword search engine Advertising (KWA) and Google Trends. With KWA, you pay per click to have your name added to the list of candidates when someone searches for your product or service.
With Google Trends, you register to view information published by its team of analysts. They run special reports several times each week.
Start with a short description of each item on your list, including its name, price, and how you will sell it (online or not). More items = more sales channels.
For online selling, go to eBay, Amazon, or another site that allows you to offer your products. Or, if you prefer reading about it yourself, try writing a self-introduction article and uploading it to your own website.
Some people may be interested in your product but might not know what it is right away. In this case, provide instructions on the box or bag with pictures. Describe everything from where it was made to which brands it contains.
Your customers may also have questions about your product at first; send them to your email address or contact form and they can ask when they’re ready.
You can build any type of site you want. However, if you are going to sell products online, you need to have a web presence. By having a website, you will let people around the world know that you are selling goods.
You should start with who you are as a company and what you have got to offer others. Then how you communicate, your customer service and access to customer care is very important.Then there’s the issue of product security. Most customers do not like shopping without proof of authenticity that the seller is giving out their personal information.
Last but not least, there’s the issue of marketing and advertising. Does everyone know about you? If so, why would they ever buy anything from you?
Even if you’re keeping all of your eggs in one basket, it’s still important to have a plan for how you’ll promote your e-commerce business.
You may decide that social media is where you want to focus most of your energy, or that Twitter and Facebook are about as effective as any other medium.
And maybe Instagram is where you need to focus your energy with influencers, whereas FB advertising is a good choice for CPA offers.
There are thousands of different people using millions of different apps, so you should avoid investing too much time in a single platform.
That being said, there are some wonderful platforms such as YouTube, Snapchat, and WhatsApp that can’t be found anywhere else.
These days the best way to reach consumers is through digital channels, and the biggest advantage you have is consistency.
There are many ways to create an e-mail list of customers. Some companies offer these lists for free, while others charge a subscription fee.
There are two main types of e-mail marketing programs. Let's start with autoresponders. With autoresponder programs, you will send out preconfigured emails that contain links pointing to your products.
When subscribers click on one of the links, they are taken to a separate page where they can purchase the product. Subscribers then have the option of entering their name and email address, which is required in order to complete the sale.
After the sale is made, subscribers receive an immediate confirmation message stating so. They also begin receiving emails from you announcing new products or specials. At any time, they can scroll down and see their previous messages to stop receiving more promotional emails.
With auto responder programs, you select a theme and interval before sending out an email. Then you set it and forget it; the system does all the work for you. You only get emailed when there’s a match.
Using auto responder services has several advantages. When subscribing to your newsletter, people want to know who you are and what you sell. With autoresponder systems, you don’t need to explain yourself repeatedly by adding personal touches to each email.
You can simply upload a copy of your last catalog or website and add some subtle tweaks to attract buyers. You can include some interesting news items that happen elsewhere in the business world (like how social media works or trending topics on Pinterest).
That way, when someone reads about you online, they’ll be ready to buy if they feel like it.
One of the most effective ways to encourage people to purchase products is by promoting sales through Facebook events. By creating promotions like “Buy one get one free” or “save 25% off every order,” you can attract customers who may be willing to make a decision without calling someone to make a sale.
Facebook allows you to create these types of promotions for your products. You can also target your advertisements according to gender, age, location, income level, etc.
You can use special features like hyperlinks and call-to-action buttons that lead visitors directly to the product page. Facebook Ads also allow you to set budget amounts, so if you have enough money, you can test other campaigns to see which ones work best.
Even if you do not sell products yourself, your business may work with other companies that produce goods or services. You can help others promote their products by running social media campaigns and advertising emails.
These efforts can be very effective when they are set up well. They can also cost money. So before going into this investment, make sure you have a plan to fund these activities.
It is best to assign people within your organization to run each campaign. This gives them training as well as checks and balances to ensure it is being done correctly.
You can hire professionals to help you run ads. Or you can staff members with various skills to conduct such campaigns.
Either way, planning for these activities is crucial to their effectiveness. It allows you to measure results and see what works and what doesn’t.
Don’t worry too much about creativity. Having clear objectives and knowing how to measure success helps in this case too.
If you’re looking to increase your online sales, there is no better way than to take advantage of Pinterest.
Pinterest is a social media platform where users can share pictures and videos with each other. Users can also “pin” images from different sources onto their own personalized boards, creating collections of pieces they like.
These features combine to make Pinterest a powerful marketing tool for businesses of all sizes. By using Pinterest, you can connect with potential customers and allow them to see what kind of stuff you have and pin it so people can start to associate you with that type of stuff.
Users can follow others or be followed, meaning you could gain followers even if you don’t have many pins yet. These followers can then help spread information about your business through clicking on links in your profile.
This process helps build up your reputation within a community, which has been shown to boost conversion rates when doing searches related to your product line.
Once you have opened your online store, it is time to build customer trust. You can do this by providing great products, good prices, easy ordering, fast shipping and excellent service.
Your customers will start coming to your website because they want to buy something from you. They may already know what they are looking for or they may need help choosing something. Show them that they can get support from you if they need it.
Give people a reason to believe that they can count on you to deliver quality goods and services. People need to feel confident that they can ask you about things and listen to you if needed.
Show that you care about how you come across as a person. Let people see you in action through posts and reviews related to your business. This helps them form their opinion of you.