According to statistics, more than one in three people have purchased something from an online store at some point. In fact, nearly half of all Americans have made a purchase from their phone. Online stores offer convenient time-pressed consumers a variety of methods of payment, including credit cards, debit cards, PayPal transfers, money orders and checks.
Consumers also enjoy having many different options for delivery, ranging from free home shipping to available pick up slots. More and more retailers are offering tap-and-pick services so customers don’t need to make a choice between buying or picking up.
However, not everyone is comfortable with searching for products via computer. Testing by Walgreens found that 75% of customers were uncomfortable going into a store and just making a selection.
That means companies like Google Shopping Express has arisen. These service can be found easily through any web browser whether your machine is offline or not. You can also read reviews before you sign up for them.
There will always be new innovations in ecommerce platforms which seek to provide users beyond the traditional grocery experience. With this growing interest in online selling, it is important to note how businesses operate within our environment as well as consider potential risks associated with adopting an online shop.
Risks include hackers stealing information, websites crashing, and machines breaking down. This leads us back to why most people prefer to buy foods in person!
Cyber Monday is all about shopping online. It’s been around for years as a phenomenon, but in 2016 it became an official holiday in the US — although you can expect large crowds at first, with traffic mainly concentrated in the days before.
As more people begin to spend money online, these days we are seeing a growing number of e-mails being delivered throughout the day. And while many of us may not be spending much money online today, the rest of the year it’s predicted that there will be numerous purchases made via smartphone apps.
For instance, have you thought about buying airplane tickets? Many mobile payment services offer this option, making it easy to buy airline tickets instantly from your phone.
The same goes for using credit cards online – most major banks offer flights through their website, so why go elsewhere? You can book hotels, rent cars, even pay off your bills online too.
Running a business over the internet means offering customers access to lots of information, products and services. But don’t think you need to stock everything yourself; behind every digital storefront is someone willing to take your cash.
That’s where marketplaces come into play. These websites allow entrepreneurs or small businesses to gain marketing mileage by offering a selection of goods and services.
There are thousands of online retailers to choose from, so how can you know which ones are trustworthy? The first thing to do is to look at their reputation within the e-commerce community.
There are some fundamental criteria by which you can evaluate each retailer under your consideration.
Accessibility is key when it comes to shopping online. If you have any questions about the quality or style of an item, or if there’s any chance that you might want to return something (which will be discussed in more detail below), then this is the way to go.
Also, make sure that they accept all major credit cards. Of course, it would be negligent not to mention it!
Finally, keep in mind that what’s considered mainstream today may change in the future. Just because most people use Facebook now doesn’t mean that everyone always will. See where we are heading here?
Compatibility is another important factor to consider. Make sure that the device you use for browsing is still functional next year.
And lastly, don’t forget to check out the shipping times and prices. With competition coming into effect as well as inflation, things like delivery fees and customer service standards are two areas to watch out for.
Design an experience that makes customers feel comfortable and happy to make purchases in your store. You want people to buy into what you are selling, not be afraid to try something new because it is hard or expensive.
People will trust you more if they feel like you understand them and their purchase behavior. It can take time to build up this trust, but it is worth it.
Be honest about prices! Be upfront and tell people how much things cost. If you are able to sell items for less than they cost, then do so. People appreciate being given a chance to save money.
Once you've completed checkout, got to know your order code. For example, SU9987. You'll need this as well as other information from below
Next, go to www.dhl.com/about-us. Here are all the answers to the questions that pertain to you.
Click on " more info ". You will be asked for your order details including delivery address, phone number and email.
You can also do this at home. It only takes a few minutes. And it helps us deliver your order faster.
If you have any problems during the ordering process or while waiting for your package, feel free to contact our customer service team anytime, seven days a week (including holidays).
Their hours are 8:00 AM - 04:00 PM CT. Don't worry, they get mail when you send them.
Important information about shipping :
There is no charge for 1 business day shipping.
Premium Shipping ($9.95)
Requires every purchase to qualify. Purchases may be subject to applicable taxes.
Downloads are given 24 hour access. So you can complete orders anywhere there’s internet access.
Order prints off of the website? No problem. Go to dhl.com/myaccount.
Here you can make changes to your account settings, view previous purchases, start a return, check out history and request documents.
You must verify your identity with both credit card and email accounts before we issue refunds.
After checking out, follow these steps to confirm an order has been made and see if you want to pay using one of their payment methods.
Confirm & Checkout
This step confirms your purchase by asking you to enter your billing information again. This way, when they call to ask you how often you would like to receive emails, you can tell them “I don’t think I bought subscriptions” or “I already cancelled my subscription.”
By clicking the button next to ‘Check Out With Payment Method…', you are telling them you trust their services enough to use a specific form of payment.
One of the biggest hurdles to e-commerce is waiting for the product to arrive at your door.
There’s nothing more frustrating than placing an order online and having it take several days to get there. It takes time to process the order, figure out how you want to ship it, and then once it gets here, it can sit in shipping storage until someone pays for it.
Mostly people are happy when they receive their purchase within 2 or 3 days, but some are also happy to wait up to 30 days before getting something that took longer than this.
If you're aware of how long it usually takes to receive a package, you can avoid stressing out about your ordering experience. The faster you respond, the quicker you will get your package, and the less stress you'll have.
Also, don't let yourself be talked into paying extra for expedited shipping. Most times these are simply slower ways to do normal shipping, so you end up wasting money.
If you’re looking to grow your e-business, one of the first things you should do is consider adding tracking technology to your orders. It can make your customers feel that their order has more importance than just something they see online.
There are many reasons why people choose not to use trackers.
Some people prefer the old style of mailing from a central office where everyone uses trackers.
More commonly though, people avoid using tracking because they worry it will ruin their relationship with the company. They fear if they get enough feedback about how poor delivery is, they will stop ordering.
One of the most important things you can do to help your online store develop is to provide relevant, helpful feedback. People may ask for comments or suggestions, but be sure to give them; people will appreciate it and so will their sales.
If someone has tried to buy an item from your website, then they probably want to know if it works and how. Let them know what you think and why you like (or dislike) it.
They will also benefit from hearing about updates that you’ve made to the site since it worked for you. These are useful tips that other customers could find via searching google etc.
That way they can make the best use of the site and get the most out of it. You have to commit some time to let people know about the stores and products.
You can use social media networks or create special pages dedicated to sharing reviews and information.
The whole idea behind an online store is that people can go to your site and find what they need, purchase it, and have it delivered to their home. Some stores allow customers to pick their own items, but most deliver pre-selected products and services.
Let other businesses see how capable you are by letting them buy from your shop. If they think you’re willing to put in the effort, then they will give you money for your goods.
If you want to grow your ecommerce business, let other companies try out your product before buying at your retail store. This way you can get help from them if there were any issues with the product or service.
By giving your potential clients more access to you, you will gain new fans and take your business further than ever before. You will also make yourself look more approachable which is helpful for growing your company.